Workplace Conduct

Inclusion and Diversity

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We value our diverse workforces and teams. We believe that varied backgrounds, experiences and views enhance the workplace, enrich teams and deliver better customer solutions.

This means that we:

Respect all individuals and work as one team regardless of our differences
Provide equal treatment and opportunities to everyone, without regard to any characteristics protected by applicable law and regulations, such as ethnicity and gender
Allow equal employment opportunity in all aspects of our employment relationship, including hiring, training, promotion and other terms of employment
Promote and contribute to an inclusive and psychologically safe work environment where everyone feels appreciated, respected and valued
Encourage the expression of new ideas and opinions, even if they differ or contrast with our own

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Diversity is everything that makes us unique as individuals, such as race, age, gender, sexual orientation, ethnicity, nationality, religion, language, education, disability status, marital status, occupation, appearance and other personal characteristics that may distinguish us from others.

Inclusion refers to a working environment and company culture where the richness of ideas, unique views, perspectives and opinions of each member of a diverse group are valued and encouraged.

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One of my employees asked for a day off for a religious holiday I’ve never heard of. It also seems that no one else in the office practices the same religion. Must I grant her request?

We provide reasonable accommodation for religious practice. So, if accommodation would be reasonable under the circumstances, arrange her schedule so that she can observe the holiday.

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My manager seems to think that one of my colleagues is negative and a disturbance at meetings simply because he often disagrees with other team members. I feel our manager is not welcoming challenge and is discouraging diverse views. Should I say something?

Yes. Your manager should allow team members to express differing opinions and perspectives. We want to encourage the respectful expression of new ideas and opinions. So, supporting your colleague is appropriate and, if trying to do so within your team is ineffective, consult with your manager’s manager or the HR team.